Parking Management Services
NetTech Solutions provides software, hardware and continuing support and processing services.
NetTech’s customer support staff is dedicated to providing you with courteous and efficient customer service and support. Customer support is provided by NetTech personnel for the term of the contract.
NetTech can provide all processing services for you, or only part of it depending on your requirements. Our team will work closely with your staff to maximize efficiencies and achieve the highest collection rates possible.
- Backlog Processing & Collection Services
- Delinquent Payment Notification
- DMV Name and Address Processing
Backlog Processing & Collection Services
- Special collection notice processing and mailing services
- Dedicated telephone number manned by an experienced NetTech employee
- Post office box rental and pickup services
- Joint ownership bank account for check clearing
- Real-Time payment processing database updates
- Month end reconciliation reports
- Nixie database updates (undeliverable mail)
- Violator correspondence
- Returned Check Notification
- Underpayment
- Overpayment
Generate & printing of multiple notices to violators based on the City’s predefined schedule
- Generate & printing of multiple notices to violators based on the City’s predefined schedule
- Notices are commingled with other mailings to achieve maximum postage discounts
- Notices include return envelopes for a quick and convenient payment return
DMV Name and Address Processing
- Obtain violator name and address information from any DMV agency within the United States and automatically update the City’s ParkTech database
- The City initially defines the schedule for name and address lookups for each state
Support Services
- Hardware and supplies procurement
- Handheld ticket design
- Onsite support as requested or required
- Additional management reports (Ad Hoc)
- Toll free telephone number for customer service or technical support
- Upgrades as warranted to keep current with technologies and regulations
- Additional training sessions for new employees
- Automated offsite data backup via secured VPN connection
Online Web Services
- Citation Inquiry and Payment Processing
- Permit Renewal and Payment Processing